Lewis “Junior” Scott Retires after 48 Year Tenure with OTELCO

October 24, 2018 — Pilot Grove, MO Lewis L. Scott, aka Junior is retiring from OTELCO after 48 years of service. Junior joined OTELCO back when it was Mid Missouri Telephone in March of 1970. Junior is retiring as an installation and repair (I&R) technician in Pilot Grove, but he began with the company in construction, and after 3 years became an I&R technician and for a time, while it was being offered, supported the… Read more »

OTELCO Statement Regarding Alabama Customer Bills

By Trevor Jones, Vice President of Sales, Marketing & Customer Service “We recently learned that a group of OTELCO customers in Alabama have not received their billing statements in the mail for the past two billing cycles. Approximately 700 of them received disconnection notices on October 8th indicating that their service would be disconnected on the 15th for nonpayment. Upon investigating with our billing department, we learned that these customers were impacted by a coding error… Read more »

OTELCO Grows Technical Support Team with New Hires

OTELCO is pleased to announce that Patrick Chambers and Chris Walker have been hired as Technical Support Representatives. Both are based in the company’s Bangor office. Patrick Chambers has worked for several years as a computer repair technician. He attended Eastern Maine Community College, earning four certifications: CompTIA A+, CompTIA Healthcare IT, TestOut PC Pro, and TestOut Network Pro. He is a resident of Hampden.  Chris Walker previously worked for OpenTable and has been honing his computer skills for several… Read more »

OTELCO Hires Brian Hodgins as Technical Support Representative

OTELCO is pleased to announce the hiring of Brian Hodgins as Technical Support Representative. Hodgins is based in our Bangor office. Hodgins holds an associate degree in Computer Systems. He is currently enrolled at the University of Maine, studying Electrical and Computer Engineering and working toward a bachelor’s in University Studies. Hodgins worked previously as a Systems Administrator, Programmer and Customer Tech Support, and most recently served as a Software Developer at the University of Maine Advanced Structures and Composites Center. “Brian has dedicated… Read more »

Update: May 17th Phone Network Outage

The OTELCO team is committed to providing our customers with reliable communications services. However, we experienced a significant service interruption for many of our customers today, May 17th. Although service is now fully restored, we felt it was important to post this summary of today’s problem in an effort to keep everyone informed. Beginning at 11:14 AM on May 17, OTELCO experienced a telephone network outage impacting customers in much of our Maine, New Hampshire… Read more »